en
Contact us

1. General Provisions

This Privacy Policy describes how we collect, use, and protect your personal information on the website proxenic.com. The data controller is Proxenic.

2. What Data We Collect

2.1 Data you provide voluntarily:

  • Name – for personalized communication
  • Phone number – for callback purposes
  • Email address – to respond to your inquiries
  • Message – content of your inquiry through the contact form

2.2 Technical data (collected automatically):

  • IP address
  • Browser type and operating system
  • Time of website visit
  • Pages you viewed

2.3 Cookies and similar technologies:

Our website may use cookies for:

  • Ensuring proper website functionality
  • Analyzing website traffic
  • Improving user experience

You can disable cookies in your browser settings.

3. How We Use Your Data

Your personal data is used for:

  • Responding to your inquiries through the contact form
  • Providing information about our services
  • Improving service quality
  • Complying with legal requirements

4. Legal Basis for Processing

Personal data processing is based on:

  • Your consent (Article 6(1)(a) GDPR)
  • Legitimate interests (Article 6(1)(f) GDPR)
  • Contract performance (Article 6(1)(b) GDPR)

5. Who Has Access to Your Data

Your data may be shared with:

  • Authorized employees of our company
  • Technical partners (hosting provider, email services)
  • Government authorities in cases provided by law

We do not sell or transfer your data to third parties for marketing purposes.

6. Data Retention

Personal data is stored for:

  • Contact form data: 3 years from the last inquiry
  • Technical logs: 12 months
  • Cookies: according to browser settings

7. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request data deletion (“right to be forgotten”)
  • Restrict data processing
  • Withdraw consent for processing

8. Data Security

We implement technical and organizational measures to protect your data:

  • SSL encryption
  • Regular security system updates
  • Limited access to personal data
  • Regular data backups

9. Policy Changes

We reserve the right to make changes to this Privacy Policy. We will notify about significant changes on the website.